Richard - 04/01/2020
The watch and strap are lovely quality at a very reasonable price. (The holes in the strap are perfect: six in all and the second hole fits me perfectly so this should suit a variety of wrist sizes). The CD instructions are clear and perfectly read in excellent sound quality - microphone placing is ideal! As promised over the phone, the watch arrived set to the correct time and day. Time was not updated so i placed the watch, face down as recommended, on a window sill. When i checked at 4:39am the following morning, the time had been updated, as expected and hoped. The watch voice is clear and at just the right volume level. I am delighted with the watch, bought as a birthday present for my wife, and with the excellent and friendly service, which i always get from Cobolt!
Martin - 27/11/2018
Very helpful call centre staff, kept me informed of availability of products and contacted me when it came into stock.
Madeline - 05/11/2017
Using the site has been a really good experience, being a visually impaired person, its not often i can find exactly what i want so efficiently, fill in information easily and be confident in what i have ordered.
I just wanted to thank you for the excellent and very speedy service of replacing my faulty phone. I posted it to you Wednesday and received the replacement on Friday. The lady who took our initial call was very helpful, a lovely firm to deal with and we will definitely be buying again.
My father has received his mobile phone and pouch and he is really enjoying it, yesterday he enjoyed watching youtube videos on it with his niece. Thanks a lot for your assistance and keep up the great work! Paula was fantastic to deal with.
I have just bought the MK6A Talking Microwave from you for my mother, many many thanks for you help when i phoned prior to the order, which put my mind at rest over any potential issues had mum not got on with the microwave. On the contrary, the item arrived so very promtly after i had placed the order, the appliance has been so easy to use & for mum to understand.
Not desperately clear regarding no VAT - with macular degeneration i am advised to avoid glare, but i am not registered blind. I assume i don't qualify.
Answer Whenever a first time customer makes a purchase from us, we will send you a VAT form, once you have filled it out and sent it back to us we will use it too determine whether or not you qualify for no VAT.
How much do you charge for a battery replacement in watches?
Answer If your watch is a Cobolt Speechmaster then a battery replacement will cost £7. If the watch is any other brand the charge will be £9.